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Walkins for citibank 2017

Citibank Walkin – Customer Service Inbound Voice Process 1st to 5th August 2016

Walkin Interview 1st to 5th August 2016 Job Description • Candidate has to ensure Customer service excellence by: * Displaying complete onus to the customers query/problems * Delivering service with requisite Courtesy and Accuracy * Nil Defects (100% adherence to product and process) * Ensuring excellent SLS scores * Escalating/highlighting customer problem incidences * Adherence […]

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