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Walkins for convergys 2017



Convergys India Services Walkins – Technical Support Associate 18th – 31st January 2017

Job Description: * Candidate has to interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop. * Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. * Clarify customer requirements; probe for and confirm […]



Convergys India Services Walkin – Technical Solution Engineers

Job Description • Candidate has to greet customers in a courteous, friendly, and professional manner using agreed upon procedures. • Clarify customer requirements; probe for and confirm understanding of requirements or problem. • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical. • Troubleshoot customer issues related to enterprise / exchange server & cloud […]

Convergys Walkin Interview – Quality Advisor (18th January – 31st January 2017)

Job Description : * Candidate has to Full Time and evaluating the quality of inbound and / or outbound calls and other customer contact methods * Utilize a proven methodology of capturing full end-to-end interaction details, analyzing the interactions for common trends and themes, and developing actionable reports and recommendations that will improve the customer […]

Convergys Walkins – Technical Support Engineers 17th – 19th January 2017

Job Description: * Candidate having strong Problem Solving and Troubleshooting Skills thinks logically. * Knowledge of personal computer architecture and network architecture. * Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). * (Server support) operates on callback model where the cases are created for […]

Convergys Walkins – Customer Service Associate

Job Description: : * Candidate has to interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services. * Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. * Clarify customer requirements; probe for and confirm understanding […]

Convergys India – Walk In – Cutomer Care Executive (07th Nov and 08th Nov)

Job Description * Candidate has to provide customer service and problem resolution to customer queries over the voice based phone service. * Clarify customer requirements; probe for and confirm understanding of requirements or problem. * Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. * Confirm customer understanding of the solution […]

Convergys India Services Walkin – Customer Care Executive

Job Description – Candidate has to provide best-in-class customer service and problem resolution to customer queries over the voice based phone service. – Support customers across Telecommunication, Meet customer requirements through first contact resolution. – Work in UK shift; rotational – Clarify customer requirements; probe for and confirm understanding of requirements or problem. – Greet […]

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2017-01-21T04:31:30+00:00