Accenture Walkin – Associate Blended Process 24th March 2017. Accenture is hiring for a Blended Process (80 percent Back Office – 20 percent Voice) for a Client Servicing Role – Associate and SME (Subject Matter Expert) level only for candidates.
* Candidate must coordinate with immediate supervisor or other personnel as needed to resolve issues not of routine nature.
* He / She must gather information and examine forms, policies, and other records as provided by customer to make appropriate determination of resolution.
* Candidate must forward suspected fraudulent and questionable Service Request to appropriate personnel.
* Balance workload based on business needs between paperwork and in-bound chats / calls.
* Build and maintain effective working relationships and support teamwork in meeting company goals.
* Appropriately escalate customer questions and issues as and when necessary according to guidelines.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)
Experience: 1 – 6 Years
Interested candidates can walkin on 24th March between 11 am to 1 pm with updated resume
Accenture Services Pvt. Ltd.
PDC2 A, B1 Building,
Tower 8, Magarpatta,
Hadapsar Mundwa Road, Pune
* Minimum Qualification – Any Graduates
* Experience Required- 0.6 months – 4 years
* Working Structure – 5 days working (2 Rotational Week Offs)
* Candidate should be flexible working in all the shifts.
Accenture is a global management consulting, technology services and outsourcing company, with more than 323,000 people serving clients in more than 120 countries.
Contact Person – Kripa thakkar