Job Description:
• Candidate has to Support clients over the phone by answering their product questions and offering technical assistance Offer best practice tips to clients.
• Create and maintain all product documentation
• Implement and manage the online portion of client events as and when needed
• Gather client requirements and implement them in Cvent’s event management software
• Communicate with the client and review the initial implementation with them and make the required changes
• Provide suggestions to the client to improve the overall result of the implementation and help the client meet their goal.
Salary: INR 3,25,000 – 6,50,000 P.A.
Industry:IT-Software / Software Services
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Experience: 0 – 1 years
Location: Delhi NCR, Gurgaon
Interested candidates can walkin Mon – Fri with updated resume & Govt ID.
Venue:
19th Floor, Tower C& D, Building no 14,
DLF Cyber City SEZ, Gurgaon, Haryana 122002,
India
Candidate Profile:
* Bachelors degree with strong academic credentials.
* Excellent communication skills (verbal and written)
* Candidates who have prior experience of having travelled, studied or worked abroad, can apply
* Strong business acumen, ethics and high integrity
* High comfort level in using online software products
Company Profile:
Cvent India Pvt. Ltd. is the world’s leading provider of cloud-based software for meetings and event management. Our platform of products include software to manage and facilitate online event registration, meeting site selection, event management, e-mail marketing and web surveys