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Accenture Walkin – Telecom Domain 26th April 2016

Job Description
• Candidate has to generate reports and exporting data into MS Excel
• Determining target customer list
• Must be proactive and must initiate steps to strengthen process procedures
• Drive issues to resolution and good problem-solving skills
• Recommend process improvements
• Provide timely status and feedback to the management
• Ensure that daily targets are met, and quality is maintained as per SLA / operations metrics
• Process as per Desk top procedure guide and timely escalation of issues to the Supervisor
• Active participation in team meetings & coordination with team lead / team members
• Ability to work effectively in a team environment

Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Experience: 1 – 6 Years
Location: Mumbai

Interested candidates can walkin on 26th April 2016 between 12 pm – 2 pm with updated resume
Accenture Services Pvt. Ltd.
Bldg. No. 10,
5min walking from Airoli railway station
Mindspace, Airoli.

Company Profile
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

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