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Accenture Walkin – Work Force Management/ Admin – MIS 5th November 2016

Walkin Interview on 5th November 2016

Job Description
• Candidate has to generate reports and exporting data into MS Excel
• He/She has to determine target customer list
• Create, launch, and send survey
• Extract results and update Excel file
• Communicate with client/onshore team via phone and e-mail to complete assigned tasks
• Pay close attention to quality of written and verbal English skills within Team
• Identifies and updates process documentation that is utilized by the team
• Consolidate and maintain documentation for all processes including process updates
• Participate in various internal or client initiatives related to Process
• Assesses and resolves non-standard/standard issues/problems largely on own initiative
• Seeks advice and escalates issues when faced with tasks/problems outside normal scope of job
• Support Team lead / Manager with Daily stats / reporting and Business Excellence
• Perform first level quality checks and maintains QA Tracker

Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)
Experience: 1 – 4 Years
Location: Mumbai

Interested candidates can walkin 5th November 2 pm – 4 pm with updated resume, Photo ID and Address Proof
Bldg. No. 10,
Mindspace, Airoli.

Company Profile
Accenture is a leading global professional services company,providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Contact Details
Recruiter Name: Kripa Thakkar
Email: kripa.thakkar@accenture.com

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