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* Candidate has to work closely with Corporate Individual / Technology team and Operations / Clients.
* Answer calls for inbound internal technical issues.
* Strictly adhere to the escalation process and inculcate best practices.
* Interact with client & technology team to get tech issues resolved.
* Troubleshoot customers issues over the Phone system.
* Structuring or classifying multiple pieces of information and develop troubleshooting approach.
* Ensure end to end follow up is practiced on Incidents.
Salary: INR 50,000 – 1,00,000 P.A
Industry: IT-Software / Software Services
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Experience: 0 – 1 Years
Any graduate with IT knowledge
Must have excellent communication skills
Ready to work in rotational shifts
Interested candidates can walkin on 8th & 9th September 2016 between 9.30 AM to 3 PM with updated resume
Anunta Technology Management Services Ltd.
Level 2, Block 6, Nirlon Knowledge Park,
Off Western Express Highway,
Goregaon East, Mumbai 400 063.
Anunta is a fast growing next-generation IT Infrastructure Management Services (IMS) company that has pioneered some new and innovative services in the virtualization space..
Recruiter Name: Sandhya Ramchandran
Email Address: firstname.lastname@example.org