• Candidate has to take escalations that are directed to client’s System Engineers.
• Ensure that Client customers receive entitled services to their full satisfaction.
• Documenting and reviewing the different operations of the process.
• Reporting and Analyzing trend on Center/ Technology/ Customer basis
• Identify Training requirements & Deliver trainings
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: QA/Testing/Documentation
Role: Quality Assurance/Quality Control Executive
Experience: 1 – 5 years
Interested candidates can walkin on 18th Nov 2017 at 10 am to 2 pm with updated resume & Govt ID.
Aricent Technologies –
Tower 5, ground floor, Unitech Infospace,
SEZ, Tikri, Sohna Road, Sec. 48,
Central Park 2 Rd,Gurgaon,
Huda City is Nearest Metro Station
* Candidate should be Engineer graduate or Post Graduate.
* Sound knowledge of MS Office.
* Experience in handling irate customers and difficult situations.
* Positive, good initiative, cheerful, enthusiastic personality, mixing well with people & getting their cooperation.
Aricent Technologies is the world’s #1 pure-play product engineering services and software firm.
Recruiter Name: Savita Sharma
Email Id: email@example.com