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Aricent Walkin – Technical Solutions Leader / Network Specialist 16th April 2016

Job Description
Working at Technical Assistance Centre & Resolving network issues of Enterprise customers
* Troubleshoot Level 3 Network issues of Enterprise customers (US/CAN region)
* Early resolution of Critical Cases (Sev1)
* Expert in Root Cause Analysis
* Mentoring of N2/N3 level Engineers
* Attending weekly Review calls with Client
* Writing Tech documents covering best practices & Tshoot approaches for a product/issue
* Co-ordinate with Advance TAC & Cross functional teams on complicated issues

Industry: IT-Hardware & Networking
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Team Lead/Technical Lead
Role: Team Lead/Technical Lead
Experience: 5 – 10 Years
Location: Gurgaon
Openings: 12
Qualification: Any Bachelor degree
Experience: 5 year to 10 years
Job Location: Gurgaon
Job Type: Regular
Shift Type: US Night Shift (5:30 PM onwards )
Job Role: Individual Contributor (reporting to Assistant Manager)
Certifications: CCNA, CCVP, CWNA, CCIE (Voice, Sec), CCNP, CCNP (SEC)
Excellent communication skills

Expert in respective Domain Knowledge
In-depth understanding of Protocols
Prior Network Trouble shooting experience mandatory
Excellent communication(written & verbal) skills
Knowledge of Scripting (Python) & Linux would be added advantage

Requirements on Multiple below mentioned domains:

Voice Domain

Cisco Call Manager
Cisco Unified Unity Connection
Cisco Call Manager Express & Cisco Unity express
Cisco Unity
Cisco Unified Contact Centre Express
Cisco IP Phones and Unified Clients
Cisco Voice Gateways, Gatekeepers,
Cisco IM and Presence, Jabber, CUPS, XMPP , Federation.
Signalling Protocols MGCP, H323, Skinny, SIP
Cisco Attendant console applications (CUEAC, CUBAC, CUDAC)
Security Domain

Configure Security Appliances ASA
Firewall Initialization, address translation (NAT, Global, Static)
IP routing and VLANs, Access Control Lists, Failover
Security contexts (virtual firewall)

SSL VPN (Client/Clientless), Easy VPN (IOS/ASA), CA (PKI)
Remote Access VPN (IOS/ASA), XAuth, Split-Tunnel, NAT-T
GRE and GRE over IPsec, L2TP , SVTI & DVTI

Core Knowledge of TCP, SMTP (How it works)
Microsoft Exchange. Understanding of Malware, Virus and SPAM/Phishing.
Basic knowledge of Linux, Email functionality Web/email

Radius, TACACS, 802.1x
LDAP, Active Directory, RSA Secure ID

Core : Routing & Switching

Basic LAN configuration- Vlans, Trunks, Ether-channels
STP, SPAN, RSPAN, inter VLAN routing.
LAN security- DHCP snooping, dynamic ARP inspection
IP source guard, private VLAN, port security.
Advanced LAN switching concepts- CEF, QoS on catalyst switches, L2PT, Dot1Q tunneling, VSS.
Routing Protocols RIP, OSPF, EIGRP, BGP
Multicast Conceptual Knowledge.
MPLS Basic understanding of LDP, TDP, MPLS L2/L3 VPNs.
In-depth knowledge of services like DHCP, QoS, NTP, HSRP, GLBP, VRRP, ARP, NAT, ACL, PBR, GRE tunneling, IP SLA/object
ACE(10/20/30 Modules and ACE 4710 Appliance)
CSS 11500 Content Series Switches
WAE Hardware
WCCP (Web Cache Control Protocol)
Wide Area Application Services (WAAS) 4.x and earlier
Digital Media Player (DMP 4300 / 4400 Series)
Digital Media Suite (DMM / Digital Media Manager, SNS / Show and Share)
In-depth knowledge of HTTP,SSL and different application layer protocols (Preferred)

Interested candidates can walkin 16th April 2016 from 10 AM – 2:30 pm
Montek Services, Biz Integrated,
5th Floor, F wing, K. K. Market Complex,
Dhankawadi, Pune Satara Road
Maharashtra 411043

Please carry hard copy of updated resume at the time of interview
Freshers are not applicable
Candidates will be expected to make their own arrangements for travel and accommodation

Company Profile
Aricent is the world’s #1 pure-play product engineering services and software firm. The company has 20-plus years
experience co-creating ambitious products with the leading networking, telecom, software, semiconductor, Internet and
industrial companies.

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