• Candidate has to responds pro-actively to resolve customer issues.
• Manage supplier activities (e.g. Raise & Dispatch faults to 3rd party agents for meeting our service level agreements).
• High impact on customer satisfaction and retention.
Salary: INR 4,50,000 – 5,50,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Experience: 2 – 4 years
Interested candidates can walkin on 29th Nov 2017 (Wednesday) at 10 am to 12 pm with updated resume & Govt ID.
8th Floor, Tower C
Building No 14,
Sector 24 & 25A
* Canidate should be BCA, BSc, B-Tech / BE, MCA, Science Graduate
* Good Communication skills ( Written & Spoken English).
* Knowledge in OS(Windows 7,8 & 10, SSCM, Anti-Virus), MS package( Outlook ,O365, Skype, MS Team, Hello for Business etc), MDM, VPN & remote connectivity, Hardware(Laptops, Printers, Handheld devices), SharePoint, Password reset.
BT Global Business Services.