* Candidate will be responsible for receiving, considering and responding to all customer inquiries / query through email / call.
* Handling customer concerns, customer satisfaction index (CSI) and customer Satisfaction index rating.
* Tracking and reporting of relevant customer care performance metrics.
* Handling and solving client complaints.
* Taking required actions on customer feedback.
Industry: Internet / Ecommerce
Salary: INR 1,50,000 – 2,50,000 P.A
Role Category: Voice
Role: Telecalling / Telemarketing Executive
Experience: 0 – 1 Years
Interested candidates can walkin 28th Sept – 8th Oct 2016 from 11 AM with updated resume
P-50, Pandav Nagar,
Near Acharya Niketan Market,
Mayur Vihar, Ph-1
* Female candidates with good communication skill both verbal and written.
* Knowledge of MS-Excel and Email
* Should be proactive, soft spoken, detail oriented, tactful, calm, punctual and disciplined
* Prior experience in Customer service industry will be an added advantage.
* Candidates living near Mayur Vihar area would be preferred.
Byoke Overseas Pvt Ltd
Recruiter Name: Harjeet