* Candidate has to provide customer service support to the end clients via Web Chat and E-mails.
* He / She has to involve processing cases on webchats and / or email
* Conduct webchats with the end customer and provide responses to the queries raised by the customer,
* Make any relevant changes to the customers profiles on the systems,
* Able to refer and resolve any queries which need a steer from the process leader/ team coach.
Industry: BPO / Call Centre / ITES
Salary: INR 50,000 – 2,50,000 P.A
Role Category: Back Office/Web/Transaction Processing
Role: Associate/Senior Associate -(NonTechnical)
Experience : 0 – 1 Years
Location : Pune
Interested candidates can walkin on 24th – 28th October 2016 between 10 AM to 3 PM with updated resume and any ID Proof.
Kalyaninagar, Next to Royal Orchid Hotel ,
Near Gold Adlabs.
* Graduate Freshers or Graduates with 6 months experience
* Excellent communication skills (both written spoken English)
* Candidates with good English comprehension writing skills.
Capita India Pvt. Ltd the UK’s leading business process outsourcing (BPO) and we are the UK’s leading business process outsourcing (BPO) and professional services company.
Recruiter Name:Pooja Gopal Raisinghani