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Citibank Walkin – Customer Service Inbound Voice Process 1st to 5th August 2016

Walkin Interview 1st to 5th August 2016

Job Description
• Candidate has to ensure Customer service excellence by:
* Displaying complete onus to the customers query/problems
* Delivering service with requisite Courtesy and Accuracy
* Nil Defects (100% adherence to product and process)
* Ensuring excellent SLS scores
* Escalating/highlighting customer problem incidences
* Adherence to service and sales compliance
* Cross Selling/upselling on set products (assets and liabilities products)
* Ensuring Process efficiency by achieving set targets of call quality
• Applicants should be open for rotational shifts.

Salary: INR 2,50,000 – 4,00,000 P.A
Industry: Banking / Financial Services / Broking
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience: 0 – 4Years
Location: Chennai
Openings: 5

Interested candidates can walkin on 1st to 5th August 2016 from 10:30 AM to 12:30 PM with updated resume
Citibank, No 148,
10th Floor, Acropolis,
Next to Savera Hotel, R K Salai,
Chennai – 600004.

Company Profile
Citibank India is an Indian private sector bank headquartered in Mumbai, Maharashtra. It is a subsidiary of Citigroup, a multinational financial services corporation headquartered in New York City, United States.

Contact Details
Recruiter Name: Suchitra M
Telephone: 1234567891

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