Job Description : • Candidate has to handle calls & assisting customers with their questions related to various products and services. • Flexible to work night shifts. • Excellent Customer service orientation • Min 6 months of work exp in the international voice process • Ability to work well under pressure with high attention to […]
Job Description: • Candidate has to handle outgoing requests from the customers. • Communicate effectively and professionally. • Efficiently gather complete information to access and fulfill customer needs. • Must have basic computer knowledge. • Candidate must know Hindi / Telugu / Malayalam / Kannada • Flexible to work in shifts / Hours: 8 am […]
Technical Support Engineer (Voice): * Candidates should be Graduates / Undergraduates, Fresher / Experienced with good communication skills in English. * Candidate should have knowledge of Storage, Networking, Server, Operating System, System Securities, and Hardware. * Job involves handling calls & resolving enterprise-level customer tickets, forensic work based on virus-related issues. * Candidate must handle […]
Customer Service International Voice Job Description • Candidate have to handle incoming requests from the customers. • Communicate effectively and professionally in English & Hindi. • Basic computer knowledge • Willing to work in a flexible schedule • Under Graduate / Graduate with 6 months calling exp /Graduate Freshers /Experienced can apply.(BE/B.Tech 2016 with below […]
Job Description : • Candidate has to handle incoming requests from the customers. • Communicate effectively and professionally in Hindi. • Efficiently gather complete information to access and fulfill customer needs • Basic computer knowledge • Willing to work in a flexible schedule • Under Graduate- Fresher/Graduate Freshers /Experienced Industry:IT-Software / Software Services Functional Area:ITES […]
Job Description: • Candidates with good communication skills with English and Tamil/Telugu/Hindi/Kannada. • Resolving customer queries on Banking process. • Ability to work in a team or as a single contributor. Salary: INR 1,00,000 – 1,50,000 P.A. Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: […]
Job Description: • Candidate has to do evaluation of operational practices and procedures. • Give direction to staff, ensure resolution of problems, set priorities. • Expertise and leadership in assigned functional area. • Manage relationship with internal stake-holder and functions. • Establish and maintain a working environmental conducive to positive morale, Individual style, quality, creativity, […]
Job Description: • Candidate to ensure that associates perform efficiently and effectively within their assigned areas, with pre – determined performance standards • Identify improvement opportunities, develop and drive appropriate action plans for quality enhancement. • Partner with Operations and streamline / enhance metrics • Reduce learning curve and help enhance product/process knowledge of new […]
Job Description: • Candidate has to review Online Videos for German Language. • Updating contents on a popular social media platform. • Audit of content received and sharing for Social Media Upload. • Knowledge of current affairs, social media platforms and related specific policies. • Experience in Social Media exp. preferred. Industry: BPO / Call […]
Job Description: • Candidate will be responsible for preparing daily, weekly and monthly client / internal reports • Preparation of weekly performance / KPI reports and maintaining performance dashboards • Assisting in automating reports by designing macros • Supporting key strategic projects involving Data mining & Analytics • Resolve escalated issues and requests from site […]