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Convergys India Services Hiring – Quality Advisor (24th Nov – 8th Dec)

Job Description: • Candidate has to evaluating the quality of inbound and/or outbound calls and other customer contact methods • Utilize a proven methodology of capturing full end-to-end interaction details, analyzing the interactions for common trends and themes, and developing actionable reports and recommendations that will improve the customer experience as well as overall operational […]

Convergys India Services Walkin – Customer Care Executive

Job Description – Candidate has to provide best-in-class customer service and problem resolution to customer queries over the voice based phone service. – Support customers across Telecommunication, Meet customer requirements through first contact resolution. – Work in UK shift; rotational – Clarify customer requirements; probe for and confirm understanding of requirements or problem. – Greet […]

Convergys India Services Walk in Interview – Technical Solution Engineers

Job Description • Candidate has to greet customers in a courteous, friendly, and professional manner using agreed upon procedures. • Clarify customer requirements; probe for and confirm understanding of requirements or problem. • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical. • Troubleshoot customer issues related to enterprise / exchange server & cloud […]

Convergys India Services Walkin – Technical Support Associate

Job Description: • Candidate has to interface with customers via inbound or outbound calls or the Internet for resolving routine problems with products or services like internet, DTH or desktop. • He / She has to greet customers in a courteous, friendly, and professional manner using agreed upon procedures. • Clarify customer requirements; probe for […]

Convergys India Services Walkin – Sales Associate

Job Description: • Candidate has to interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services. • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. • Clarify customer requirements; probe for and confirm understanding of […]

Convergys India Services Walkin – Recruitment Executive

Job Description * Candidate has to do searching candidates as per the requirement of Company. * Managing complete recruitment life-cycle for sourcing best talent to the company within set timelines. * Handling End-End Sourcing activities of the Company at Pan India level. * Co-ordinate with Candidates and HR. * Scheduling Interviews and Follow-ups with candidates. […]

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2017-11-24T13:02:10+00:00