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Convergys Walkins – Customer Service Associate

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Job Description: : * Candidate has to interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services. * Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. * Clarify customer requirements; probe for and confirm understanding […]

Convergys India Services Walkins – Technical Support Associate

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Job Description: * Candidate has to interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop. * Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. * Clarify customer requirements; probe for and confirm […]

Convergys Walkin Interview – Quality Advisor (02nd December 2016 to 12th December 2016)

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Job Description : * Candidate has to Full Time and evaluating the quality of inbound and / or outbound calls and other customer contact methods * Utilize a proven methodology of capturing full end-to-end interaction details, analyzing the interactions for common trends and themes, and developing actionable reports and recommendations that will improve the customer […]

Convergys India Services Walkin – Technical Solution Engineers 8th November 2016

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Job Description • Candidate has to greet customers in a courteous, friendly, and professional manner using agreed upon procedures. • Clarify customer requirements; probe for and confirm understanding of requirements or problem. • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical. • Troubleshoot customer issues related to enterprise / exchange server & cloud […]

Convergys India – Walk In – Cutomer Care Executive (07th Nov and 08th Nov)

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Job Description * Candidate has to provide customer service and problem resolution to customer queries over the voice based phone service. * Clarify customer requirements; probe for and confirm understanding of requirements or problem. * Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. * Confirm customer understanding of the solution […]

Convergys India Services Walkin – Customer Care Executive

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Job Description – Candidate has to provide best-in-class customer service and problem resolution to customer queries over the voice based phone service. – Support customers across Telecommunication, Meet customer requirements through first contact resolution. – Work in UK shift; rotational – Clarify customer requirements; probe for and confirm understanding of requirements or problem. – Greet […]

Convergys India Walkin – Tech Support Service Desk 31st May – 3rd June 2016

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Walkin Interview 31st May – 3rd June 2016 Job Description • Candidate has to handle queries related to technical issues for a end user like resetting passwords, granting access to tools etc. • Handling calls from internal CVG employees across the globe, reporting technical issues. • Handling Voice customers and knowledge of international cross culture. • […]

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2016-12-09T19:13:48+00:00