Job Description: * Candidate have to answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. * Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. * Follow up to ensure that […]
HGS Walkin – Process Trainer / Sr Process Trainer
Job Description * Candidate will be responsible for ensuring that the staff is knowledgeable in all aspects of the company’s offerings and that there is a high level of quality control. * Designing competency tests, teaching phone communication skills, and reporting results to superiors is all a required part of the job. * Bring into […]
HGS International Services Walkin – Technical & Customer Support Exe (22nd & 24th December 2018)
Job Description: * Candidate should provide World Class Customer Service. * MS Office with typing Skills minimum 15 WPM with 85% accuracy & Basic System Navigation Skills. * Have Good command over English Communication Skill. * Fluency in Any one Regional Language – Tamil / Telugu / Malayalam. * Basic knowledge of BPO. * Willing […]
HGS International Services Walkin – Customer Support Officer / Telecom Client (26th Feb – 27th Feb)
Job Description: • Candidate has to interact and resolve the queries of customers of the some of the best brands across the country. • Provide World Class Customer Service. • End to End Transaction of Reports. Salary: INR 2,25,000 – 2,75,000 P.A. Industry: BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer […]