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Sify Walkin – Helpdesk (01st December & 02nd December)

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Job Description : * Candidate has to provide first level contact and convey resolutions to customer issues * Properly escalate unresolved queries to the next level of support * Track, route and redirect problems to correct resources * Update customer data and produce activity reports * Walk customers through problem solving process * Follow up […]

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2016-12-10T08:50:30+00:00