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Snapdeal Walkin – Customer Service Chat Process (28th September & 29th September)

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Job Description: * Candidate has to keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. * Follow up to ensure that appropriate actions were taken on customers’ requests * Refer unresolved customer grievances or special requests to designated departments for further investigation. Industry: BPO / […]

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2016-12-09T19:16:23+00:00