Job Description: • Candidate has to accurately document all customer issues via emails and customer support tools, adhere to the process and follow up timely. • Proactively attend all the queries, complaints, requests across the company’s social media platforms Raise issues to the concerned teams and follow up for resolutions • Build credibility with customers […]
Job Description: • Candidate has to handle inquiries / complaints from customers, targeting the satisfactory closure. • Providing help and advice to customers using the organisation’s product or services; • Communicating courteously with customers by telephone, email, letter and face to face • Offering/ selling competitive prices & packages to customers, as and when required. […]
Job Description: * Candidate has to do Designing, developing and deploying software components in an efficient, secure and reusable manner. * Ensuring APIs are efficient to use, and documentation easy to understand. * Well versed with SDLC and quality processes. * Experience in creating detailed technical design and specifications * Create Unit test cases, Unit […]