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Sutherland Global Services Walkin – Non Voice Process and Voice Process

Job Description • Candidate should be Graduate / Fresher / Undergraduate with Six month Experience • Excellent Communication Skills • Handling calls or chat/email for customer queries • Good written and verbal communication skills in the English language • Ability to use the computer system & needs to have basic knowledge of MS Word and […]

Sutherland Global Services Walkin – International Voice Process

1. Customer Support Job Description * Candidate has to provide customer service to our customers * Handle Customer inquiries, resolve issues and escalations * Retention of the customers by satisfying our customers needs and through excellent customer timely service * Identify the customers on the various plans available and the support that can be provided. […]

Sutherland Walkin – AR Callers (15th July 2017)

Job Description • Candidate will be responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable. • Prioritize the pending claims for calling from the aging basket. • Check the appropriateness of the insurance information given by the patient if it is inadequate or unclear. • Escalate […]

Sutherland Walkin Interview – Customer Support & Technical Support Voice

1. Customer Support Job Description: * Candidate has to operationally manage US Technical Support Voice Customer Support Voice Process * Respond to Query / Complaint / Request from customers including follow – up and close looping (Voice ) . Support includes (applicable to all processes / queues) * Internal mails from executives on behalf of […]

Sutherland Global Services Walkin – SR Dot Net Developer (10th June 2017)

Job Description: • Candidate has to develop software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle. • Evaluating analysis, problem definition, requirements, solution development, and proposed solutions. • Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, […]

Sutherland Walkin – Order Management Analyst

Job Description: • Candidate has to work closely with the functional leaders and their teams. • Quick learner and apply OM concepts. • Liaise with the numerous customers, delivery & SPOC teams to ensure entitled requests are promptly auctioned. • Independently handle, assist the customer to determine problems and provide resolutions on any customer issues […]

Sutherland Global Services Walkin – Front Office / HR Coordinator

Job Description: • Candidates will be responsible for screening the candidates, evaluating resumes, conducting interviews the initial round. • Applicants tracking until a candidate is handed over to the recruiter concerned. • Managing the daily walk-in and screening the candidates. Industry: BPO / Call Centre / ITES Functional Area: HR, Recruitment, Administration, IR Role Category: […]

Sutherland Global Services Walkin – International Technical Support

Job Description * Candidate is responsible for answering customer calls regarding technical issues and abide by the prescribed norms * Configuration of computer peripherals & removal of virus * Installation of windows & MAC * Candidate with a flair for computer troubleshooting and an aptitude for Customer Support * Operating Systems; Windows 9x, 2K, XP […]

Sutherland Global Services Walkin – Consultant / Sr. Consultant

Job Description * Candidate has to Identifies and allocates all payments and ensures all cash is posted and distributed accurately and within required time frames under conformity to the applicable internal controls and compliance requirements. vResponsible for processing electronic and manual remittance transactions, posting complex payment and contractual adjustments to client accounts. This position is […]

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2017-07-21T12:50:41+00:00