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Sutherland Walkin Interview – Customer Support & Technical Support Voice

1. Customer Support Job Description: * Candidate has to operationally manage US Technical Support Voice Customer Support Voice Process * Respond to Query / Complaint / Request from customers including follow – up and close looping (Voice ) . Support includes (applicable to all processes / queues) * Internal mails from executives on behalf of […]

Sutherland Global Services Walkin – Non Voice Process and Voice Process

Job Description • Candidate should be Graduate / Fresher / Undergraduate with Six month Experience • Excellent Communication Skills • Handling calls or chat/email for customer queries • Good written and verbal communication skills in the English language • Ability to use the computer system & needs to have basic knowledge of MS Word and […]

Sutherland Global Services Walkin – Front Office / HR Coordinator

Job Description: • Candidates will be responsible for screening the candidates, evaluating resumes, conducting interviews the initial round. • Applicants tracking until a candidate is handed over to the recruiter concerned. • Managing the daily walk-in and screening the candidates. Industry: BPO / Call Centre / ITES Functional Area: HR, Recruitment, Administration, IR Role Category: […]

Sutherland Global Services Walkin – International Voice Process

Job Description * Candidate has to manage US Voice Process. * Respond to Query / Complaint / Request from customers including follow-up and close looping (Voice). Support includes (applicable to all processes/queues). * Provide higher first transaction resolution for all queries requests and complaints received * Ability to really listen to customers is so crucial […]

Sutherland Walkin – Order Management Analyst

Job Description: • Candidate has to work closely with the functional leaders and their teams. • Quick learner and apply OM concepts. • Liaise with the numerous customers, delivery & SPOC teams to ensure entitled requests are promptly auctioned. • Independently handle, assist the customer to determine problems and provide resolutions on any customer issues […]

Sutherland Global Services Walkin – International Technical Support

Job Description * Candidate is responsible for answering customer calls regarding technical issues and abide by the prescribed norms * Configuration of computer peripherals & removal of virus * Installation of windows & MAC * Candidate with a flair for computer troubleshooting and an aptitude for Customer Support * Operating Systems; Windows 9x, 2K, XP […]

Sutherland Global Services Walkin – Consultant / Sr. Consultant

Job Description * Candidate has to Identifies and allocates all payments and ensures all cash is posted and distributed accurately and within required time frames under conformity to the applicable internal controls and compliance requirements. vResponsible for processing electronic and manual remittance transactions, posting complex payment and contractual adjustments to client accounts. This position is […]

Sutherland Global Services Walkin – Chat Process 28th March – 3rd April 2017

Walkin Interview  28th March – 3rd April 2017 Job Description * Candidate will be responsible for answering/placing technical support chats and abide by the prescribed norms. * Internet technologies ; ISP, dialer application(s), email clients, browsers * Aptly trained and updated in industry specific technology and in clients processes, applications/ utilities and products. * Maintain […]

Sutherland Global Services Walkin – Technical Support Consultants 27th March 2017

Walkin Interview 27th March 2017 Job Description * Candidate will be responsible for answering customer calls regarding technical issues and abide by the prescribed norms * Installation of windows & MAC * Configuration of computer peripherals * Candidate with a flair for computer troubleshooting and an aptitude for Customer Support * Operating Systems; Windows 9x, […]

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2017-05-28T18:26:38+00:00