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Sutherland Global Services Walkin – International Voice Process

1. Customer Support Job Description * Candidate has to provide customer service to our customers * Handle Customer inquiries, resolve issues and escalations * Retention of the customers by satisfying our customers needs and through excellent customer timely service * Identify the customers on the various plans available and the support that can be provided. […]

Sutherland Walkin – Technical Voice Process

Job Description: * Candidate should be excellent in written and verbal communication skills in the English language * Must be a quick learner * Confident in building a conversation * Must have Technical expertise * Should have basic Knowledge of trouble shooting and network related queries * Typing skills of 30 words per minute with […]

Sutherland Global Services Walkin – International Non Voice Process

Job Description • Candidate should be Graduate / Fresher / Undergraduate with Six month Experience • Excellent Communication Skills • Handling calls or chat/email for customer queries • Good written and verbal communication skills in the English language • Ability to use the computer system & needs to have basic knowledge of MS Word and […]

Sutherland Global Walkin – Voice Process

Job Description: * Candidate must know basic user level Operating System (Windows) * Knowledge of browsers (MS Internet Explorer, Mozilla Fire Fox) * Fluency in Written and Spoken English * Ability to comprehend and actively participate in the conversation by acknowledging effectively. * Willingness to work in Rotational shifts (Last shift ends at 1.00 am) […]

Sutherland Walkin – Freshers – Customer Support 21st August 2017

Job Description * Candidate should be Graduates / Diploma / HSC with Minimum 6 months experience Graduate Freshers can also apply. * Retain customers by solving their issues with products and keep them happy with the purchase & service * Maintain customer satisfaction by answering queries about billing, how a particular product works, what type […]

Sutherland Walkin – AR Callers (15th July 2017)

Job Description • Candidate will be responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable. • Prioritize the pending claims for calling from the aging basket. • Check the appropriateness of the insurance information given by the patient if it is inadequate or unclear. • Escalate […]

Sutherland Global Services Walkin – SR Dot Net Developer (10th June 2017)

Job Description: • Candidate has to develop software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle. • Evaluating analysis, problem definition, requirements, solution development, and proposed solutions. • Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, […]

Sutherland Walkin – Order Management Analyst

Job Description: • Candidate has to work closely with the functional leaders and their teams. • Quick learner and apply OM concepts. • Liaise with the numerous customers, delivery & SPOC teams to ensure entitled requests are promptly auctioned. • Independently handle, assist the customer to determine problems and provide resolutions on any customer issues […]

Sutherland Global Services Walkin – Front Office / HR Coordinator

Job Description: • Candidates will be responsible for screening the candidates, evaluating resumes, conducting interviews the initial round. • Applicants tracking until a candidate is handed over to the recruiter concerned. • Managing the daily walk-in and screening the candidates. Industry: BPO / Call Centre / ITES Functional Area: HR, Recruitment, Administration, IR Role Category: […]

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