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Vodafone India Services Walkin – Service Recovery Advisor

Job Description: • Candidate is responsible for ensuring customer loyalty and rebuild trust in Vodafone Services. • Identify reasons for customer dissatisfaction and perform analysis on case basis as per predefined guidelines. • Handle customer requests/complaints within set TATs. • Provide customer experience through quality service. • Provide resolutions on the nature of the request/complaint, […]

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2017-11-19T10:31:59+00:00