• Candidate to generate dashboard and scorecards for the Team for review.
• Open for 24*7/ Night shifts.
• Prior experience of BPO/KPO.
• Drive Team adherence and manage monthly scheduling.
• Performance management and appraisals for the entire Team.
Salary: INR 4,00,000 – 6,50,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Back Office/Web/Transaction Processing
Role: Team Leader -(NonTechnical)
Experience: 4 – 9 years
Interested candidates can walkin on 27th Dec 2017 (Wednesday) to 28th Dec 2017 (Thursday) at 12 pm to 2 pm with updated resume, photograph & Govt ID.
Concentrix Daksh Services India
Ground Floor, Building 6A,
DLF Cyber City, Gurgaon – 122003
Near Phase 3 Rapid Metro Station
* Candidate should be willing to work in shifts along with the team in customer business time.
* Knowledge management for the team and quality control
* Compliance – 100% IT-Sec and on time and accurate ILC clocking in last 6 months
* Excellent verbal and written communication skills.
Concentrix Daksh Services India is a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services.