* Candidate will be responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction
* Establish Manage Relationships / Engagement with the Clients.
* Oversee the team organizes resources, sets goals, carries out strategy from Executives and client on a day to day basis; reporting responsibilities
* Monitor and document work schedule of staff and absences.
* Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion effective foundation for future growth
* Identify and drive continuous improvements and initiatives in process
Industry: BPO / Call Centre / ITES
Salary: INR 4,00,000 – 6,50,000 P.A
Role Category: Voice
Role: Team Leader -(Technical)
Experience: 5 – 10 Years
Interested candidates can walkin on 5th October 2016 between 2 PM to 5 PM with updated resume
Concentrix Daksh Services India Pvt.Ltd.
16th Floor, Building 14 C, DLF Cyber City, Gurgaon 122003
Near Phase 3 Rapid Metro Station
* Candidate must be good in communication skills, Problem Solving, Drive for results, Standing along and Directing Others
* Managing measuring work
* Technical knowledge will be an added advantage
* Green belt certification would be highly desirable
* Sound knowledge of finance and accounting skills
Concentrix, a wholly owned subsidiary of SYNNEX Corporation, is a Top 10 global leader in customer engagement, technology and process innovation.