• Candidate has to interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.
• Support customers across Telecommunication, Financial Services & Healthcare vertical.
Salary: INR 1,75,000 – 3,00,000 P.A. Lucrative Incentives
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience: 0 – 3 years
Interested candidates can walkin with updated resume & Govt ID.
Main Market, Block J,
Rajouri Garden, New Delhi,
Delhi – 110027
* Candidate should be Graduate Fresher / Under-Graduate / drop out / pursuing with 6 months international calling experience.
* Excellent verbal and written communication skills.
* Flexible with 24/7 Environment.
Convergys is a global leader in customer management. Convergys is passionate about delivering world class customer service each and every day.
Contact Person: Aditya, Bhumika
Contact No: 8826198114 / 8826198104