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Convergys India Services Walkin – Technical Solution Engineers

Job Description:
* Candidate has to greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
* Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
* Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
* Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.

Salary:INR 2,00,000 – 4,00,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)
Experience: 1 – 6 yrs
Location: Gurgaon

Interested candidates can walkin at 11 AM with updated resume

Unitech Cyber Park, Ground Floor,
near to HDFC Bank Tower-A, Sector 39,
Gurgaon 122002, Near Huda City Metro Station.

Candidate Profile
* Any Graduate – Any Postgraduate – Any Undergraduate – Drop out (Fresher/Experienced) / (pursuing with 12 months technical support experience.
* Excellent verbal skills in English Language.
* Server knowledge is must.
* Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems
* Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.
* Flexible with 24/7 Environment.

Certifications (Preferable):-
* Exam 70-640(Windows Server 2008)
* Exam 70-662(Exchange 2010)
* Exam 70-321(Deploying Office 365)
* Exam 70-323(Administering Office 365)

Company Profile:
Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare,technology, financial services, and government.

Contact Details
Recruiter Name: HR Team
Email : Chandani.Lalwani@convergys.com , Renu.Rautela@convergys.com
Reference Id:UCP_TSE

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