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Convergys India Services Walkins – Technical Support Associate

Job Description:
* Candidate has to interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop.
* Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
* Clarify customer requirements; probe for and confirm understanding of requirements or problem.
* Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
* Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.

Salary: INR 1,50,000 – 3,00,000 P.A. Incentives + Free Transport
Industry: BPO / Call Centre / ITES
Role Category: Voice
Role: Associate / Senior Associate – (Technical)
Experience : 0 – 5 Years
Location: Gurgaon

Interested candidates can walkin from 11 am with updated resume

E2/10, 2nd Floor ,
Main Market, Opp. To Subway Shop,
Malviya Nagar, New Delhi 110017,

Candidate Profile: :
* Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
* Excellent verbal and written communication skills.
* Flexible with 24 / 7 Environment.

Company Profile: :
Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government.

Contact Details:
Recruiter Name: HR
Call: 91-11-9899276024
Reference Id: TSA_MN

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