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Convergys India – Walk In – Cutomer Care Executive (07th Nov and 08th Nov)

Job Description
* Candidate has to provide customer service and problem resolution to customer queries over the voice based phone service.

* Clarify customer requirements; probe for and confirm understanding of requirements or problem.
* Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
* Confirm customer understanding of the solution and provide additional customer education as needed.
* Prepare complete and accurate work and update customer file.

Industry: BPO / Call Centre / ITES
Salary:INR 2,00,000 – 2,75,000 P.A
Role Category: Voice
Role: Associate / Senior Associate -(NonTechnical)
Experience: 0 – 3 years.
Location: Pune

Interested candidates can walkin on 07th November & 8th November 2016 at 11 am – 5 pm with updated resume and Govt. id proof

Venue Address:
Convergys India
RMZ West End, DP Road,
Near Reliance Mart / McDonalds,
Aundh, Pune 411007

Candidate Profile:
* Graduates / Undergraduates with Knowledge of basic computer operations.

* Ability and willingness to learn.
* Courteous with strong customer service orientation.
* Dependable with proficient attention to detail.
* Good listening and responding skills.
* Should be willing to take up challenges and go extra mile to perform work responsibilities

Company Profile:
Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government.

Contact Details:
Recruiter Name: Bharti Shivhare
Telephone: 8806062515
REmail: bharti.shivhare@convergys.com

Updated: November 14, 2016 — 8:10 pm

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