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Convergys Walkins – Customer Service Associate

Job Description: :
* Candidate has to interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.
* Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
* Clarify customer requirements; probe for and confirm understanding of requirements or problem.
* Support customers across Telecommunication, Financial Services Healthcare vertical.
* Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Salary: INR 1,50,000 – 3,00,000 P.A. Incentives + Free Transport
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate – (NonTechnical)
Experience: 0 – 3 Years
Location: Gurgaon 

Interested candidates can walkin from 10 am with updated resume
Main Market,
Block J-1/164,
Rajouri Garden, New Delhi,
Delhi 110027

Candidate Profile
* Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
* BE / Btech freshers are not eligible.
* Excellent verbal and written communication skills.
* Flexible with 24/7 Environment.

Company Profile
Convergys Corporation is a global leader in relationship management, headquartered in Cincinnati, Ohio.

Contact Details
Recruiter Name: HR
Telephone: Elvis-8826198105, Preeti Mehta-8826198103
Reference Id: CSA_RG

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