• Candidate has to assist customers to troubleshoot by providing a consultative approach to resolve issues.
• Respond to called-in inquiries from clients regarding their products and related services.
• Maintain high level adherence and compliance towards policies, process and procedures.
• Provide exceptional customer service at all times.
• Ensure all transactions are documented appropriately.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Experience: 1 – 5 years
Interested candidates can walkin with updated resume & Govt ID.
Css Corp, Ambit It Park
Ambattur Industrial Estate
Chennai, Tamil Nadu
* Candidate should have strong technical knowledge in networking is mandatory.
* Diploma Holders / Graduates / Post Graduates any stream.
* Possess excellent oral and written communication skills in English
* Flexible to work in 24/7 environment.
CSS Corp is a global information and communications technology company with an impeccable record for designing, developing, deploying and managing end-to-end IT and network services.
Recruiter Name: Rajesh Kurshave
Email Address: email@example.com