* Candidate has to co-ordinate between field service and /or backend for any escalation at local level and ensuring
resolution within same day.
Resolution of all DNE complaints within 24 hrs.
* Common bucket Management to re-route any common bucket calls within 2 hrs. of call log.
* Track pre paid connections and escalateto ZH for any case pending beyond 24 hrs
* Excellent MS Excel implementation skills
Interested candidates can walkin 18th April 2016 at 11 AM to 3 PM with updated resume
B-10, Lawrence road industrial area,
Near Britannia chowk .
Salary: INR 50,000 – 1,50,000 P.A. Performance Linked Incentives, Gratuity, Mobile Other Benefits
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Back Office/Web/Transaction Processing
Role: Associate/Senior Associate -(NonTechnical)
Dish TV is India’s largest Direct to Home (DTH) television operator using MPEG 4 DVB S2 and MPEG 2 digital compression
Contact Person – Shalini
Reference Id: SC – Law
Find more details on DishTV Walkins MIS Executive