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Flipkart Walk in Interview – Senior Customer Support Executive



Job Description:
* Candidate should be Graduates / Diploma (10+ 3) with minimum 0.6 – 5 yrs of experience in CS role (Voice / Semi – Voice process)
* Interacting with customers whom we value more than anything @Flipkart
* Effectively manage large amounts of incoming calls
* Identify and assess customers’ needs to achieve satisfaction
* Build sustainable relationships of trust through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools
* Meet personal targets and call handling quotas
* Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
* Keep records of customer interactions, process customer accounts and file documents
* Follow communication procedures, guidelines and policies

Industry: Internet / Ecommerce
Role Category: Voice
Role: Associate / Senior Associate – (NonTechnical)
Location: Bangalore

Openings: 10
Keywords: Off Campus Drive, Batch 2016, Batch 2017

Interested Candidates can walk in for interview with updated resume
Venue
Flipkart Internet Private Limited
56 / 18 55 / 09, 7th Floor,
Ozone Manay Tech Park,
Hosur Road, Garvebhavipalya,
Bengaluru, Karnataka 560068
Contact Parson: Rajani Prasad

Company Profile:
Flipkart it is an integral part of Flipkart, we take pride in providing the best in class service to all our customers.

Contact Details
Recruiter Name: Rajani Prasad
Telephone: 08049083931

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2016-12-05T20:37:15+00:00