* Candidate have to take calls, respond to emails, and solve customer problems.
* Interacting with customers whom we value more than anything @Flipkart
* Effectively manage large amounts of incoming calls
* Identify and assess customers’ needs to achieve satisfaction
* Provide accurate, valid and complete information by using the right methods / tools
* Meet personal targets and call handling quotas
* Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
* Keep records of customer interactions, process customer accounts and file documents
Industry : Internet / Ecommerce
Role Category : Back Office / Web / Transaction Processing
Role : Associate / Senior Associate – (NonTechnical)
Experience: 1 – 4 Years
Interested candidates can walkin 19th – 20th September between 10 am – 4 pm with updated resume,passport size photograph and last 3 months salary slips.
Flipkart Internet Private Limited
56 / 18 55 / 09, 7th Floor,
Ozone Manay Tech Park,
Hosur Road, Garvebhavipalya,
Bangalore, Karnataka 560068
* Candidate should be Graduate in any stream.
* Fluent in Hindi and English
* At least 6+ months of experience in customer service.
Flipkart are looking at Social media consultant / s who are Social savvy and are familiar with industry trends, know exactly how every social media tools works in order to provide a quality service to our customers, maintaining company image and reputation.
Recruiter Name : Rajani
Contact Company : Flipkart
Telephone : 08049083931