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Franklin Templeton Walkin Interview – Executive Call Center 7th – 9th November 2016



 Walkin Interview 7th – 9th Nov 2016
1. Executive Operations (2 Positions)
– Candidate has to answer incoming customer service calls.
– Checking and Verification for completeness of KYC application received and supporting documents attached
Processing of a transaction which may include signature verification, completeness of docs as required to process a redemption request etc
– Manage and maintain good relationship with vendors and business partners
– Ensure that Investor complaints and queries are resolved in a timely manner

2. Senior Executive – Operations (1 Positions)
– Checking and Verification for completeness of application received and supporting documents attached
– Organize periodic team meetings and ensure participation of team members
– Ensure timely policy/procedure changes are communicated to the team
– Responsible for team member development, Coaching, Counseling, Mentoring, Documentation and providing performance feedback to the unit head
– Ensuring that Investor complaints and queries are resolved in a timely manner

Experience: 1 – 6 years
Location: Chennai
Salary: 1,75,000 – 2,25,000 P.A
Industry: Banking / Financial Services
Functional Area: Financial Services, Banking
Role Category: Retail / Personal Banking
Role: Customer Service Executive

Interested candidates can walkin on 7th – 9th Nov 2016 from 10 am – 12 pm with updated resume
Venue
Franklin Templeton Asset Management (India) Pvt. Ltd.
Unit 301, III Floor, Campus 4B,
RMZ Millenia Business Park,
143 Dr MGR Road,
Kandanchavadi, Chennai
Pincode – 600096

Kindly Carry the government ID proof & print-out of this mail for security reasons.

Candidate Profile
1. Executive – Operations
– 0 – 3 years experience candidates can apply
– Support PAN India
– Fluent communication in English
– Flexible in working rotational shifts
– Experience in Transaction & processing of KYC documents (Preferred)

2. Senior Executive – Operations
– 3 years to 6 years experience candidates can apply
– Support PAN India process
– Flexible in working rotational shifts
– Experience in Transaction & processing of KYC documents

Document the requirements
Good working experience in using VBA, MSAcces, Macros
Supported in projects related to Unit testing, SIT testing, UAT testing.
Data Analysis and MIS preparation

Company Profile
Franklin Templeton Asset Management, is a top global investment management organization committed to offering high quality products and providing outstanding service to our customers.

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2016-12-10T08:46:46+00:00