• Candidate has to do supervision of the Floor agents.
• Provide ongoing training & debriefing on projects.
• Escalate the any Technical or administrative issues to appropriate executives.
• Monitor the quality and performance parameters of agents.
• Adhere to Code of Conduct as per Company / Client policy and norms.
Salary: INR 1,50,000 – 2,50,000 P.A. Best In Industry / UP to 22 K
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Team Leader -(NonTechnical)
Experience: 2 – 7 years
Interested candidates can walkin on 23rd Oct 2017 with updated resume & Govt ID.
Gamma Process Hub India,
Plot No 249, Udyog Vihar Phase – 4,
Gurgaon – 122002.
* Candidate should be graduate with good verbal communication skills, in English language.
* Good listening skills, professional telephone etiquette, good voice quality, should interact spontaneously with mental agility.
* Flexible to work in shifts.
Gamma Process Hub India is a highly cost effective BPM company with 14+ years legacy.
Contact Person: Smriti Gupta
Contact No: 0124-4824073