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Groupon Walkin – Customer Service Executive (27th May 2017)

Job Description:
* Candidate has to respond to emails/ chats from current and future customers, ranging from simple usage questions to unique circumstances that come up with a specific offer.

* He / She has to manage email, chats, calls from English speaking customers.
* Resolve customer issues in a timely and consistent manner.
* Manage time and productivity to meet daily individual and team ticket targets.
* Stay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features.

Industry: Internet / Ecommerce
Role Category: Back Office / Web / Transaction Processing
Role: Associate/Senior Associate – (NonTechnical)
Experience : 0 – 3 Years
Location : Chennai

Interested candidates can walkin from 27th May 2017 from 9 am – 12 pm with updated resume

Venue Address:
1st Floor, 3rd Block,
Mount Poonamallee Road, Porur
Chennai, Tamilnadu,
India 600089

Company Profile:
Groupon is a global leader of local commerce and the place you start when you want to buy just about anything, anytime, anywhere.

Contact Details
Recruiter Name: Vinu Ganga S
Telephone: 9566289213
Reference Id: CSR001

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