Job Description :
* Candidate has to serve customers by providing relevant service information and thrives for better customer satisfaction
* Identify the needs of the individual customer and provides proper assistance.
* Contributes to team effort by taking ownership and to send out requested information to the customer
* Logical decision making skills delegation skill
* Effective Team Time management
* Ability to handle customer escalations Analyze customer complaints and provide effective resolutions
Industry: BPO / Call Centre / ITES
Role Category: Voice
Role: Team Leader -(NonTechnical)
Experience : 3 – 8 Years
Location : Chennai
Interested candidates can walkin from 10.30 AM to 3 PM (Only Weekdays) with updated resume
Venue Address :
Habiliss Systems Pvt Limited.
JVL Plaza, Fourth floor, 501 Anna Salai,
Teynampet, Chennai -600018
Landmark – SIET College Signal (Opp to Voltas building).
Candidate Profile :
* Candidate should possess an Excellent verbal and written communication skills (Knowledge of English is a must)
* Should have Minimum of 3-6 years in Customer Service Roles
* Knowledge on internet surfing, data mining and market / internet research
* Excellent customer service skills
* Should be a Good team player
* Good organizational skill
Company Profile :
Habiliss is an initiative of Amnet, a leading global provider of outsourcing services. Located in Chennai, India, Amnet was founded in 2000 and led the development of the outsourcing industry in India.
Contact Details :
Recruiter Name: Suganya