* Candidate has to work within the Web Chat team to provide online support for a leading fixed, mobile and broadband telecommunications Customer
* Deal with wide range of queries related to Technical, Sales Service
* Identify and recommend operational and technological tools to improve efficiency
* Establish and maintain effective work procedures
* Review and ensure processes are in compliance with internal policies and external regulations.
* Respond to escalated issues regarding performance and quality
Industry: BPO / Call Centre / ITES
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Experience: 1 – 4 Years
Interested candidates can walkin on 25th – 28th October 2016 between 10 AM to 3 PM with updated resume and any ID Proof.
First Floor, Navin’s WSS Towers, 107, Harris Road,
Pudupet, Chennai 600 002.
Landmark: Near Casino Theatre, Mount Road
Founded in 1976 as one of India’s original IT garage start-ups, today the HCL Group has expanded to four companies in India – HCL Infosystems, HCL Technologies, HCL Healthcare and HCL TalentCare.
Recruiter Name: Vaseem