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HCL Technologies Walkin – Analyst/Sr. Analyst 20th – 22nd April 2016

Walkin Interview on 20th – 22nd April 2016

1. Service Desk (IT Helpdesk)

0.6 months – 6 years (Expertise in Technical support,Technical troubleshooting,IT helpdesk /service Desk with excellent Communication)

Job Description 
* Candidate has to provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users
* Route problems to internal 2nd and 3rd level IT support staff.
* Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
* Administer and provide User account provisioning.
* Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention\’s.
* Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure.
* Provide knowledge transfer of EUC operations.

2. Data Centre Operations ( DC Ops)

0.6 months – 6 years (Expertise in Technical troubleshooting,Server monitoring,ITIL, Monitoring tools,Active Directory,Incident Management,Ticketing tool and excellent Communication skill)

Job Location – Bangalore / Noida/Chennai(anyone which candidates can opt after selection process)

Interview Location-Bangalore

Job Description 
* Candidate should have relevant experience on server support and ticketing tools
* Good knowledge in UNIX, Windows and basic knowledge in Networks
* Experience on production UNIX and WINDOWS servers.
* Fundamental knowledge of Networks
* Act as a first point of escalation/consultation for the team on all technical, procedural and processes related queries.
* Assists the team lead in Maintaining & updating documents in a central repository for the benefit of the team.

3. GAM – Global Access Management / Identity Access Management

Job Location – Bangalore / Noida/Chennai(anyone which candidates can opt after selection process)

Interview Location – Bangalore

0.6 – 5 years (Expertise in GAM,Global Access Management, Identity Access management,user account access,User access management,Active directory, & Communication skill)

Job Description 
* Managing user account across applications running on various platforms like IBM-AIX, Red Hat Linux, Z OS/RACF, SQL Administrator, Windows Active Directory, etc.
* Create and administer LAN accounts of the users
* Provide permissions to the user as required by them
* Setup the servers as per the customer requirement
* Standardize the network resources as per the client requirement
* Ensure that the customer has the appropriate access to the tools to support the business in an efficient way

Salary: INR 1,25,000 – 5,50,000 P.A
Industry: IT-Hardware & Networking
Functional Area: IT Hardware , Technical Support , Telecom Engineering
Role Category: IT Hardware
Role: System Administrator
Experience: 1 – 5 Years
Location: Bangalore
Openings: 40

Interested candidates can walkin 20th – 22nd April 2016 between 11 am – 3 pm 
STPI Unit, Surya Sapphires Plot No 3, left wing
2nd Floor, HCL Comnet Block, 1st Phase
Survey No 20 & 22
Electronic City, Hosur Road, Bangalore 560 100
(opp to Bharat Petroleum)

Number of Interview Rounds :
1.Voice & Accent Round
2.Grammar Test
3.Online Test(Technical)
4.Technical Face to Face

Mandatory Documents to be carried:
Updated CV-hard Copy
1 ID Proof(Hard Copy)

Company Profile:
HCL Technologies Limited Founded in 1976 as one of India’s original IT garage start-ups, today the HCL Group has expanded to four companies in India – HCL Infosystems, HCL Technologies, HCL Healthcare and HCL TalentCare.

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