Job Description:
• Candidate has to handle complaint and Solving Customer queries.
• Using process knowledge in replying to customers.
• Maintaining quality standards and effectively meeting the SLA parameters as set.
• Generating Purchase orders and editing the same to suite internal/customer requirements.
• Managing and updating customer and client database.
Salary: INR 1,25,000 – 3,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience: 0 – 5 years
Location: Noida
Interested candidates can walkin on 5th Sep (Wednesday) to 8th Sep 2018 (Saturday) at 1 PM – 4 PM with updated Resume, Passport size photograph & Govt ID.
Venue:
HCL Technologies,
N5 Building, A-22,
Sector – 60, Noida,
Uttar Pradesh – 201301
Candidate Profile:
* Candidate should be Graduate with fluency in Gujarati/Marathi.
* Age:- 18 years to 39 years.
* Familiar with Windows Operating System and desktop system.
* Good written and verbal communication skills/ multilingual skills.
Company Profile:
HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems.
Contact Details:
Contact Person: Priyanka Bisht
Telephone: 1-800-102-3553 / 0120-4324409