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HCL Technologies Walkin – Desktop Support 20th – 23rd September 2016 - Archieved

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Walkin Interview 20th – 23rd September 2016

1. Service Desk (IT Helpdesk )
0.6 months – 6 years (Expertise in Technical support,Technical troubleshooting,IT helpdesk / service Desk with excellent Communication)

Role – Sr.Analyst (L1 & L2 Role)

Job Location – Chennai
Job Description
• Candidate has to provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users
• Route problems to internal 2nd and 3rd level IT support staff.
• Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
• Administer and provide User account provisioning.
• Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention\’s.
• Troubleshoot client software and basic network connectivity problems

2) Data Center Operations ( DC Ops)
0.6 months – 6 years (Expertise in Technical troubleshooting,Server monitoring,ITIL, Monitoring tools,Active Directory,Incident Management,Ticketing tool and excellent Communication skill)

Job Location – Chennai
Role – Sr.Analyst (L1 & L2)

Job Description –
• Candidate should have relevant experience on server support and ticketing tools
• Good knowledge in UNIX, Windows and basic knowledge in Networks
• Experience on production UNIX and WINDOWS servers.
• Fundamental knowledge of Networks
• Exposure to any monitoring/ticketing tool , VERITAS Netback up and Backup Exec.
• Assists the team lead in Maintaining & updating documents in a central repository for the benefit of the team.

3) GAM – Global Access Management / Identity Access Management

3 years – 7 years (Expertise in GAM, Global Access Management, Identity Access management,user account access,User access management,Active directory, & Communication skill)
Job Location – Chennai
Role – Sr.Analyst (L1 & L2 Role)

Job Description –
• Managing user account across applications running on various platforms like IBM-AIX, Red Hat Linux, Z OS/RACF, SQL Administrator, Windows Active Directory, etc.
• reate and administer LAN accounts of the users
• Administer various shared resources e.g. Distribution Lists, Directories
• Provide permissions to the user as required by them
• Setup the servers as per the customer requirement
• Standardize the network resources as per the client requirement

Salary: INR 1,00,000 – 5,00,000 P.A
Industry: IT-Hardware & Networking
Functional Area: IT Software – Application Programming , Maintenance
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Technical Support Engineer

Interested candidates can walkin on 20th – 23rd September 2016 from 11 am – 2 pm with updated resume

Venue Details :
HCL Technologies Ltd.,
Technologies 4/293,
Arihant – Sterling Technopolis ,
OMR, Kandanchavadi ,
Landmark : Opposite to Maxx Showroom

Documents to Carry
Updated resume
Valid Govt .Auth.ID Proof (Original & Xerox))
Passport size photograph (3 copies)

Company Profile
HCL Technologies Limited is a multinational IT services company, headquartered in Noida, Uttar Pradesh, India.

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