Walkin Interview 28th June – 2nd July 2016
Skill – 1. Service Desk (IT Helpdesk)
Eligibility: 0.6 months – 6 years (Expertise in Technical support,Technical troubleshooting,IT helpdesk /service Desk with excellent Communication)
Job Location – Chennai / Bangalore / Noida
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users
Route problems to internal 2nd and 3rd level IT support staff.
Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
Administer and provide User account provisioning.
Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention\’s.
Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure.
Skill – 2) Data Centre Operations ( DC Ops)
Eligibility: 0.6 months – 6 years (Expertise in Technical troubleshooting,Server monitoring,ITIL, Monitoring tools,Active Directory,Incident Management,Ticketing tool and excellent Communication skill)
Job Location – Chennai / Bangalore
Role – Sr.Analyst (L1&L2)
Should have relevant experience on server support and ticketing tools
Should have good knowledge in UNIX, Windows and basic knowledge in Networks
Experience on production UNIX and WINDOWS servers.
Fundamental knowledge of Networks
Good troubleshooting Skills
Exposure to any monitoring/ticketing tool, VERITAS Netback up and Backup Exec.
Good communication skills.
Skill 3) GAM – Global Access Management / Identity Access Management
Eligibility: 3 years – 7 years (Expertise in GAM,Global Access Management, Identity Access management,user account access,User access management,Active directory, & Communication skill)
Job Location – Chennai
Role – Sr.Analyst (L1 & L2 Role)
Managing user account across applications running on various platforms like IBM-AIX, Red Hat Linux, Z OS/RACF, SQL Administrator, Windows Active Directory, etc.
To create and administer LAN accounts of the users
Provide permissions to the user as required by them
Setup the servers as per the customer requirement
Standardize the network resources as per the client requirement
Ensure that the customer has the appropriate access to the tools to support the business in an efficient way
Salary: INR 1,00,000 – 5,00,000 P.A
Industry: IT-Hardware & Networking
Functional Area: IT Hardware , Technical Support , Telecom Engineering
Role Category:Technical Support
Role:Technical Support Manager
Experience: 1 – 6 Years
Location: Chennai , Bangalore, Noida
Interested candidates can walkin on 28th June – 2nd July 2016 from 11 AM to 3 PM
AMB 6 , Ambattur 6 office
8,South Phase, MTH Road, Ambattur Industrial Estate,
Landmark Next to Ambattur industrial estate bus stop
Documents to Carry
1. Updated resume
2. Hard copy of this mail
3. Valid Govt .Auth.ID Proof (Original & Photo Copy)
4. Passport size photograph (3 copies)
Excellent English communication is mandatory
CTC will not be a constraint if you are the right candidate.
HCL Technologies : HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India’s original IT garage startups, the HCL enterprise currently comprises of three companies in India – HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India.
Recruiter Name: Sowmiya KS
Email Address: email@example.com