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HCL Technologies Walkin – WFM Analyst (1st Dec 2017)

Job Description:
• Candidate has to prepare intraday reports on staff attendance.
• Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting.
• Manage changes to scheduling to ensure adequate daily resource coverage.
• Performs any other related duties as required or assigned.
• Demonstrated strong analytical skills, with emphasis on forecasting.

Salary: INR 1,75,000 – 3,25,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience: 0 – 4 years
Location: Chennai

Interested candidates can walkin on 1st Dec 2017 (Friday) 10 am to 2 pm with updated resume & Govt ID.

HCL Technologies: 1st Floor,
WSS Towers, Harris Road,
Pudupet, Chennai – 600002
Landmark: Near Casino Theater, MountRoad

Candidate Profile:
* Candidate should be Graduate with 1-5 Years experience in Workforce Management.
* Currently working Experience with Workforce Management software (scheduling, performance tracking, reporting)

Company Profile:
HCL Technologies.

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