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IBM India Walk in – BCA Freshers (19th Oct 2016)



Job Description:
* Candidate will be involved in solving technical query Trouble shooting.

* Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
* Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
* Provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
* Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
* Assist in End to End Problem, Change and Incident Management.

Industry: IT-Software / Software Services
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Experience: 0 – 2 Years
Location: Noida, Gurgaon

Interested candidates can walkin on 19th October 2016 from 11 AM to 4 PM with updated resume

Venue Address:
1. Unitech Cyber Park, Tower-B, 11th Floor
60 Meter Sec. Road, Sector-39,
Gurgaon, Haryana – 122001,
India

Venue for Noida:
Unitech Info Space
Plot 20/21,Bldg 2,
1st floor Sec-135
Noida, Nearest Metro Station
Uttar Pradesh – 201301,
India

Candidate Profile:
* Bachelor’s Degree/ Diploma ( 15 Years + education ) Any graduates,

* Good communication skills are requisite
* Knowledge of Computer Hardware and Networking concepts
* Willingness to work in night shifts

Company Profile:
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

Contact Details
Recruiter Name: HR
Telephone: 7042555703 / 124-4817507/0124-4817506

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2016-12-05T02:22:22+00:00