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Infosys BPO Walkin – International Voice Process (24th Oct – 25th Oct)

Job Description:
• Candidate has to receive and resolve inbound customer support queries via a phone queue or web tickets.
• He / She has to handle and resolve customer queries via inbound phone calls, emails or web chat.
• Provide support on non-technical & account management inquiries.
• Maintain awareness of competitive activity and opportunities for product development.
• Support tasks include interpreting contractual obligations, invoices, process adherence, customer migrations, and site administration functions.

Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience: 0 – 4 years
Location: Pune

Interested candidates can walkin on 24th Oct to 25th Oct, 2017 at 10.30 am to 4 pm with updated resume & Govt ID.
Infosys BPO – Kapil Towers,
B -Wing 45, Dr. Ambedkar Road,
Near-RTO Office, Sangam Bridge
Pune – 411 001

Candidate Profile:
* Candidate with at least 2 years of total experience in customer support industry including (voice, customer service)
* Graduate /PG Freshers 2017 & willing to Work in 24/7 shifts.
* Strong written and verbal communication & PC skills.

Company Profile:
Infosys BPO is the business process outsourcing subsidiary of Infosys, was set up in April 2002.

Contact Details:
Recruiter Name: Kunal/Shradha
Telephone: 91-20-41800000

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