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Infosys BPO Walkin – Sr. Process Executive 6th August 2016

Walkin Interview 6th August 2016

Job Description
• Candidate has to provide L1 support (email/phone) to users/site leads on operational issues
• Ability to investigate, understand and analyze issues and root cause through customer interactions
• Escalate critical issues to right stakeholders to ensure timely resolution to users/clients
• Ensure defined deliverables are met on-time and with quality
• Participate in client meetings ask and understand requirements, define processes
• Maintain work logs of activities and solutions provided for weekly and monthly reviews

Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience : 2 to 5 Years
Location: Bangalore

Interested Candidates can walkin on 6th August 2016 from 10 am to 1 pm
Infosys BPO Ltd, Infosys Towers
No. 27, Bannerghatta Road,
Opposite to Jayadeva hospital
J. P. Nagar, 3rd Phase,
Bangalore – 560 076

Documents Required
* Copy of 10th, 12th, Graduation/Diploma with marks card.
* 2 passport size photograph.
* Any valid photo id (DL, Passport, Pan Card, Voters ID issued by Govt.)

Candidate Profile
– Excellent communication skills written and verbal – must have good command over the english language
– Working knowledge of MS Office (Word, Excel)

Company Profile
Infosys BPO Ltd

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