• Candidate has to organize,plan and implement monthly cyclic activities including refresher training, monthly tests and call monitoring.
• Exposure to Credit Card Process Training.
• Conduct new hire training and On the Job Training.
• Liaison with the Quality and Operations to identify, screen and execute process improvement plans.
• Plan and improve training workshops and projects to monitor and groom poor performers.
• Ability to execute training tasks/ assignment on short notice.
Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Training
Role: Technical/Process Trainer
Experience: 1 – 6 Years
* Candidate should be minimum HSC / Graduate.
* Excellent communication skills.
* Min 1-2 years of experience in Inbound Process.
Interested candidates can walkin from 10 AM with updated resume
Intelenet Global Services PVT LTD
Plot no 17,Sec-18,
Sarol Mod, Gurgaon
Intelenet Global Services Private Limited Sparsh Bpo Services Ltd is a subsidiary of Intelenet.
Recruiter Name: Mohan Chand
Email Address: email@example.com
Reference Id: Mohan Chand