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Media.net Walkin – Desktop Support Engineer 16th July 2016

Walkin Interview 16th July 2016

Job Description
* Candidate should have good knowledge of IT product.
* Coordinate with contractors/vendors, monitor progress of work, escalate delays, changes to the manager.
* Review / Prepare Daily, Monthly and Quarterly call analysis report, Call Trend report, Hardware failure report.
* Act as a reliable point of contact for the Service Desk team for issue escalations & non-standard service requests.
* Maintain a team atmosphere that is conducive to achieving high productivity levels
* Plan and execute maintenance schedules.

Salary: INR 2,00,000 – 7,00,000 P.A
Industry: IT-Software / Software Services
Functional Area: IT Hardware , Technical Support , Telecom Engineering
Role Category: IT Hardware
Role: Hardware Installation Technician
Experience: 1 – 5 Years 
Location: Bangalore , Mumbai
Openings: 8

Interested candidates can walkin on 16th July 2016 from 10 AM to 3 PM with updated resume
Directi Internet Solutions Pvt Ltd
BG 15, 7th Floor,
Pritech Park Annex,
Bellandur Village, Varthur Hobli,
Bengaluru East Taluk, Bengaluru Urban District,
Bengaluru – 560103

Candidate Profile
* Graduate with 1-5 years of experience as IT Support(Desktop) with
* Ability to work with a distributed team across diverse geographical time zones.
* Installation, configuration and Managing of Windows 7 up to Windows 10 machines.
* Should have excellent troubleshooting skills on Windows Desktops OS.
* Knowledge of the basics of MAC, Linux & Networks.
* Strong hardware troubleshooting skills
* Installation, configuration & Management of Servers, WiFi Router and Network devices. *Installation and Management of mail applications like MS Outlook and Thunderbird.

Company Profile
Directi is a group of businesses founded by Bhavin Turakhia which includes Radix, Ringo, Flock, Media.net and Zeta. These businesses comprise 1500+ people across 8+ offices, with over 9 million customers, revenues over $250 million.

Contact Details
Recruiter Name: Ameya
Telephone: 91-80-0000000
Reference Id: Job#1007
Email: ranjana.s@directi.com

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