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Motif India Infotech Walk in – L1 Engineer

Job Description
* Candidate will monitor and Troubleshoot of Production Network and Data centers
* Configuring and managing different VLANs for different programs
* Branch offices are connected to Head office by VPN links, provide support to Branch offices for any VPN or Network related issues
* Providing support to Operation team for any Network and website related issues
* Escalating Network or Link related issues to ISPs or Clients with proper escalation matrix if issue occurs from Client or ISP end
* Responsible of Supervising maintaining VSNL network
* Handled network of Wi-Fi Hotspot installed at various centre of Ahmedabad
* Compiled and maintained daily/weekly/monthly network downtime reports, Router CPU process utilization, core link latency, fiber ring signal loss etc. reports
* Escalation of various incidents, planned-unplanned activities with proper escalation matrix in proper channels, troubleshooting of escalated system network related issues of customers

Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Network Administrator
Location: Ahmedabad

Interested candidates can walkin at 10 am with updated resume
1A, Wall street 2, Near Gujrat College,
Ellisbridge, Ahmedabad,
Gujarat 380006

Candidate Profile:
Qualification: Graduate/Post Graduate in IT
Any IT certification would be an advantage

Experience:2 yrs as a IT Helpdesk/Support engineer
Should have worked on any IT ticketing system, SLA basic knowledge etc.

Company Profile:
Motif is a customer-centric boutique Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) company that has deep domain experience in the e-commerce, online retail, travel and financial services industries.

Contact Details
Recruiter Name: Anant Khadpekar
Telephone: 07926569828
Email: anant.khadpekar@motifinc.com

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