• Candidate should be Graduate with excellent communication skills.
• Making Outbound Calls or receiving Inbound Calls as per the training imparted and adhering to the standard call handling procedure
• Ensure that customers expectations are managed
• Ensuring a high level of quality as defined in the Critical Success Criteria
• Accurate investigation of the claims process by engaging both internal and external parties
• Possess good product knowledge to identify opportunities to increase product density
• Candidates with Claims processing / handling, fraud calls, claims purchase new customer (sales), accidental damage.
• Recoveries, Sending emails to vendors, Renewal of Claims, Up gradation of Claims will be preferred.
Salary: INR 1,75,000 – 2,25,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role:Associate/Senior Associate -(NonTechnical)
Experience: 0 – 1 Years
Interested candidates can walkin on 28th June to 30th June 2017 between 11 am – 3 pm with updated resume & Id proof
Mphasis, EON Kharadi Infrastructure Pvt Ltd,
SEZ Plot # 1, Wing 2, Ground Floor, Cluster C,
Kharadi, Pune -411014
* Candidate with excellent communication skills (Written & Verbal)
* Good Analytical, logical and reasoning skills
* Good keyboard skills needs to be able to toggle between many screens with speed and to type with speed and accuracy
Mphasis consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology know how, domain and process expertise.
Recruiter Name: Ansu