• Candidate must prepare, review and generate closing documents according to client specifications ensure all compliance requirements are met.
• He / She must review & approve Final HUD; working effectively with the designated Processor to clear any issues that may arise.
• He / She must resolve closing issues, make system changes and expedite corrected documents to facilitate scheduled closings.
• Job involves providing excellent customer service to internal and external clients.
• Candidate must ensure customer service surveys maintain the rating level designated by management.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate / Senior Associate – (NonTechnical)
Experience: 1 – 3 years
Interested candidates can walkin on 18th Nov 2017 (Saturday) at 10 am to 3 pm with updated resume & Govt ID.
Tower – 1B, Level – 4, 1 / 124,
Sivaji Gardens, Manapakkam,
Mount Poonamallee Road,
Chennai 600 089, India.
* Candidates must have minimum 2 years of Loan Closing experience dealing with high volume closing.
* He / She must have knowledge of HARP and Conventional loan closing documentation requirements.
* Candidate must have knowledge of most recent HUD / RESPA / GFE Compliance.
* Excellent customer service and communication skills preferred.
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.